Terms & Conditions

Introduction

Welcome to Al Amri Factory for Cement Products & Building Materials website. Please read these Terms & Conditions carefully before using the website or benefiting from any of the services and products offered through it. Your use of the website or submission of any order constitutes your explicit acceptance of and agreement to comply with all terms and conditions stated herein.

Al Amri Factory reserves the right to amend or update these Terms & Conditions at any time. Continued use of the website following the publication of any amendments shall constitute acceptance of such changes.

Definitions

Unless the context requires otherwise, the following terms shall have the meanings assigned to them below:

Factory: Al Amri Factory for Cement Products & Building Materials.
Website: The official website of Al Omari Factory.
Customer: Any natural or legal person using the website or requesting products or services.
Products: All cement products and building materials displayed on the website.
Order: Any purchase order, quotation request, or inquiry submitted through the website.

Website Use

The website may only be used for lawful purposes. Users agree not to:

Use the website in any manner that may harm the Factory or other users.
Attempt to access, disrupt, or interfere with the website or its systems.
Use any data or content for commercial purposes without prior written consent.
Publish or transmit any content that violates the laws and regulations applicable in the Kingdom of Saudi Arabia.

Products and Technical Specifications

Al Amri Factory is committed to providing products that comply with the applicable standards and specifications in the Kingdom of Saudi Arabia.

Certain visual characteristics, color shades, dimensions, or textures may vary between production batches within accepted industrial tolerances, and such variations shall not be considered defects.

The Factory reserves the right to update or modify products and specifications whenever necessary.

Pricing and Promotions

Prices are displayed in Saudi Riyals (SAR) and may include or exclude Value Added Tax (VAT) as specified on the website.

The Factory reserves the right to modify prices, promotions, or discounts at any time without prior notice.

In the event of any technical or pricing error, the Factory reserves the right to cancel the order after notifying the customer.

Orders and Confirmation

Submitting an order or quotation request through the website constitutes a preliminary request and shall not be binding on the Factory until reviewed and officially confirmed.

The Factory reserves the right to reject or cancel any order in the following cases:

Product unavailability.
Pricing errors.
Incomplete information.
Operational or technical reasons.

Payment Methods

The website provides secure payment methods in accordance with applicable regulations.

Customers are responsible for providing accurate payment information and shall bear responsibility for any issues arising from incorrect information provided during payment processing.

Supply and Delivery

Supply and delivery shall be carried out according to the estimated schedules agreed upon and may be affected by operational demands, weather conditions, or circumstances beyond the Factory’s control.

The customer is responsible for ensuring that a suitable and safe unloading location is available. Any delays or damages resulting from the unpreparedness of the delivery site shall be the customer’s responsibility.

Receipt and Inspection

The customer, or an authorized representative, must inspect the products upon delivery and verify their conformity with the order.

Any shortages, damages, or discrepancies must be reported immediately upon receipt.

Acceptance of the products or signing the delivery documentation without reservation shall constitute acknowledgment that the quantities and products were received in satisfactory condition.

Cancellation, Exchange, and Returns

Requests for cancellation, exchange, or return shall be subject to the Factory’s approved policies.

Products manufactured or customized specifically upon the customer’s request may not be returned unless a verified manufacturing defect exists.

The Factory reserves the right to evaluate return or exchange requests based on the nature and condition of the product.

Projects and Bulk Orders

Projects, contracts, and large-volume orders may be subject to special terms or separate agreements between the parties.

In such cases, the signed contracts or agreements shall prevail over these Terms & Conditions.

Warranty and Limitation of Liability

The Factory shall not be liable for:

Improper storage or transportation after delivery.
Incorrect installation or misuse of products.
Damages caused by external factors.
Indirect, consequential, or incidental losses.

The Factory’s liability shall be limited to the value of the products subject to the dispute, in accordance with applicable laws and regulations.

Force Majeure

The Factory shall not be held responsible for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:

Natural disasters.
Severe weather conditions.
Government actions or regulations.
Service interruptions.
Emergencies or unforeseen events.

Intellectual Property

All rights relating to the website, including texts, designs, logos, images, and content, are the exclusive property of Al Amri Factory for Cement Products & Building Materials.

No part of the website content may be copied, reproduced, republished, or used without prior written permission from the Factory.

Amendments to the Terms & Conditions

The Factory reserves the right to amend or update these Terms & Conditions at any time. Such amendments shall become effective immediately upon publication on the website.

Continued use of the website shall constitute acceptance of any future updates or modifications.

Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Any dispute arising from the use of the website, products, or services shall be subject to the jurisdiction of the competent courts within the Kingdom of Saudi Arabia.

Contact Information

For inquiries, complaints, or feedback, customers may contact Al Amri Factory for Cement Products & Building Materials through the official communication channels provided on the website.